Last Updated: 2025 May 06

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This Privacy Policy outlines how caregiVR Inc. ("Company," "we," "our," or "us") collects, uses, discloses, and protects your information when you use our product, services, or website. By using our services, you agree to the collection and use of information in accordance with this policy.

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1. INTRODUCTION

We are committed to safeguarding the privacy of our users. This Privacy Policy explains the types of personal and non-personal information we collect, how we use that information, and how we ensure that your information is protected. We also describe your rights regarding your data and how you can manage it.

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2. DEFINITIONS

For the purposes of this Privacy Policy, the following terms are defined:

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Company: caregiVR Inc., a company based in Toronto, Ontario, Canada.

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Personal Information: Any information that identifies or can be used to identify an individual, including but not limited to name, email address, phone number, and other identifiers.

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End-User: A person who uses or interacts with the product or services provided by the Company.

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Client: An entity that uses the Company’s products or services and may collect or provide personal information on behalf of their End-Users.

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Product: The product, services, and features provided by the Company, including any related website, mobile application, or platform.

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Data Breach: Any unauthorized access to, or disclosure, or loss of Personal Information.

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Third Party: Any external entity, individual, or service provider who may receive or process Personal Information on behalf of the Company or as required for business purposes.

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3. INFORMATION COLLECTION

We collect personal and non-personal information to provide our services and improve your user experience. The information we collect includes:

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Personal Information: Directly provided by users (e.g., registration details, contact information).

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Usage Data: Information on how the Product is used, including login sessions, activity logs, and other interactions with the product.

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Cookies: We may use cookies and similar tracking technologies to personalize your experience, analyze usage trends, and improve our services.

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4. DATA USAGE

We may use the information we collect for the following purposes:

• To communicate with you: We may use your information to provide customer support, send administrative messages, updates, and security alerts, and resolve any issues.

• To improve our product: We use information to enhance our product features, measure performance, track trends, and improve user experience.

• To improve content: We may post content such as testimonials and user-generated content (with your consent).

• To fulfill business goals: We may use analytics to understand your needs and offer relevant products or services.

• To fulfill third-party goals: We may share information with trusted third parties to enhance the product and achieve business goals.

• In the event of acquisition: If the Company is acquired, Personal Information may be transferred to the acquiring party.

• To comply with legal obligations: We may disclose Personal Information to enforce rights or comply with legal requirements.
   

5. DATA SHARING AND DISCLOSURE 

We may share your information with third-party service providers to help us achieve the purposes outlined in this Privacy Policy. These third parties are bound by obligations to protect your information and are only permitted to use it in accordance with the services they provide.

In the event of an acquisition, merger, or similar event, your personal information may be transferred to the new entity, and we will notify you of any such changes.

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6. DATA SECURITY

We take the security of your information seriously and implement industry-standard safeguards to protect it. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information. In the event of a Data Breach, we will notify affected users in accordance with applicable law.

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7. USER RIGHTS

You have the right to access, correct, or delete your personal information at any time. You can request to update or review your information by contacting us at info@mycaregivr.com. Additionally, you may request that we delete your personal information, subject to applicable legal requirements.

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8. COOKIES AND USAGE DATA

We may use cookies to track user activity, store preferences, and enhance your experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Product.

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9. DATA RETENTION AND DELETION

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to delete your information, we will delete it within a reasonable period unless we are legally required to retain it.

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10. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy and provide you with notice of the changes as required by law.

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11. CONTACT INFORMATION

If you have any questions about this Privacy Policy or your personal information, please contact us at info@mycaregivr.com.